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Data Deletion Instructions

You may request deletion of data associated with a Genium product or connected social account.

Send an email to support@genium.one with:

  • Subject: Data deletion request
  • The Genium product name
  • The connected platform and account or channel name
  • Enough information for us to identify the connection

Do not include passwords, access tokens, refresh tokens, or API keys in the request.

Genium will verify the request and delete the applicable connected-account data and stored authorization credentials, except information that must be retained for legal, security, or fraud-prevention purposes.

You may also revoke Genium directly from the connected platform's application or security settings.

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